I am not a thing—a noun. I seem to be a verb.
— Buckminster Fuller
Over the years I’ve worn several hats: journalist, researcher, designer, corporate manager, academic librarian, grill cook, and hacky banjo player, to name a few.
At the moment I work by day as Senior Director of User Experience at Etsy, and by night as a doctoral student at the Carnegie Mellon School of Design. I have also held UX leadership roles at The New York Times and IBM; and have consulted for clients including frog design, Adobe, Yahoo!, The New York Public Library, and the Internet Archive, among others. In the distant past I worked as an academic librarian at Harvard, and briefly thought I wanted to be a rare books librarian—until this newfangled Internet thing came along. If you’d like to learn more about my checkered career past, feel free to peruse my Linkedin profile.
My most recent book, Cataloging the World: Paul Otlet and the Birth of the Information Age, was published by Oxford University Press in 2014. My previous book, Glut: Mastering Information Through the Ages was published by the National Academies Press in 2007. My writing has also appeared in The New York Times, The Atlantic, Salon.com, Interactions, Communications of the ACM, and elsewhere.
I occasionally speak at industry conferences and events, such as the SxSW, O’Reilly, and Gartner Group conferences. If you’re interested in having me come speak to your group, feel free to contact me.
On the personal front, I live in the Carroll Gardens neighborhood of Brooklyn with my wife, two sons, and three banjos.